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Definition

False Positive

/fɔːls ˈpɒzɪtɪv/ • Type I Error

When a content moderation system incorrectly flags safe, policy-compliant content as harmful or violating, resulting in unnecessary removal or restriction of legitimate user content.

What is a False Positive?

A false positive occurs when an AI moderation system incorrectly identifies safe content as harmful. For example, flagging a medical image as nudity, or marking artistic content as violence. False positives frustrate users and can damage platform trust.

In statistical terms, a false positive is a Type I error - rejecting a true null hypothesis (the content is actually safe).

Understanding the Confusion Matrix

Predicted Safe
Predicted Harmful
Actually Safe
True Negative
False Positive
Actually Harmful
False Negative
True Positive

Impact of False Positives

High false positive rates lead to user frustration, content creator churn, appeals overload, and loss of platform trust. Balancing false positives against false negatives is a key challenge in moderation.

Common False Positive Causes

Reducing False Positives

Better AI models, adjustable confidence thresholds, human review for edge cases, appeals processes, and context-aware systems all help reduce false positives while maintaining effective moderation.

Minimize False Positives

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