Secure Support Ticket Image Screening

const moderateTicketAttachment = async (attachment, ticketId) => {
  // Screen support ticket attachment for sensitive data
  const response = await fetch('https://api.imagemoderationapi.com/v1/moderate', {
    method: 'POST',
    headers: {
      'Authorization': `Bearer ${API_KEY}`,
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      image: attachment.data,
      checks: ['pii', 'nsfw', 'malware', 'ocr'],
      auto_redact: true,
      metadata: { ticket_id: ticketId }
    })
  });

  const result = await response.json();

  return {
    safe_for_agent: result.is_safe,
    redacted_image: result.redacted_url,
    pii_found: result.pii_detected,
    extracted_text: result.ocr_text,
    suggested_category: result.auto_category
  };
};